Customer information

1. your contractual partner

Eugen G. Leuze Verlag KG
Karlstrasse 4
D-88348 Bad Saulgau

Phone +49 7581 4801-0
Fax +49 7581 4801-10
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. how to order from us

Products and offers in the online store can be viewed in detail without obligation by clicking on the product name or the product image. By clicking on the [Add to shopping cart] button, the selection is placed in the shopping cart. The [DISPLAY SHOPPING CART] button displays the contents of the shopping cart without obligation. Products can be deleted from the shopping cart by clicking on the graphic [x] "Delete product from shopping cart" or changed by changing the quantity. The customer must then confirm the adjustment by clicking on the [ ] "Update quantity in shopping cart" button. The customer must then select the desired payment method and confirm the LEUZE VERLAGS terms and conditions.

If the customer wishes to order the products in the shopping cart, the [Checkout] button must then be clicked on the "Shopping cart" page. The customer can log in to his existing customer account, open a new customer account for the first purchase or continue shopping as a guest without registering. For certain offers, e.g. magazine subscriptions, a customer account must be opened if, for example, the offer also includes certain online content that is located in the password-protected area of the online store.

In the last step, the customer receives an overview of their order data and can check and change all details again. Address details can be adjusted using the [ENTER/EDIT ADDRESS] button. Products can be deleted from the shopping cart by clicking on the graphic [x] "Delete product from shopping cart" or changed by changing the quantity. The adjustment should then be confirmed by clicking on the [ ] "Update quantity in shopping cart" button.
Input errors can also be corrected by the customer by navigating backwards in the browser or by canceling the order process.

To complete the purchase, it is essential to click on the [ORDER WITH PAYMENT] button at the end. The order will then be sent to LEUZE VERLAG.

3. conclusion of contract in our online shop

Offers in the LEUZE VERLAG online store are non-binding and do not constitute legally binding offers.
Only the order by the customer is a binding offer according to § 145 of the German Civil Code (BGB), which LEUZE VERLAG can accept. After transmission of the order by the customer, LEUZE VERLAG sends a confirmation of receipt of the order and then a contract confirmation by e-mail. The contract only becomes binding upon delivery of the contract confirmation.

4. purchase of magazine subscriptions

4.1 By ordering a subscription, the customer receives a continuous supply of the respective magazine for the agreed period of time, which is specified on the respective product page, until it is canceled. The information on the relevant product on the relevant product detail page is decisive for the subscription period or the agreed period of notice for a subscription.

4.2 Magazine subscriptions can be canceled by the customer in writing, by fax or in text form (e.g. also by e-mail). The information on the product page of the respective product is decisive for the notice period. Please send the address for canceling a magazine subscription to:

Eugen G. Leuze Verlag KG
Karlstrasse 4
D-88348 Bad Saulgau

Fax +49 7581 4801-10
E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

The right of withdrawal of consumers remains unaffected by this.

4.3 Unless expressly agreed otherwise, the subscription offers presented are only aimed at direct customers.

5 We save the text of the contract

We save your order and the order data entered. We will send you an order confirmation by e-mail and then a contract confirmation with all the order data including the text of the contract. You also have the option of printing out both the order and the GTC before sending the order to us. Finally, if you have created a customer account, you can access your orders at any time.

6. how you can pay

By invoice and PayPal

7. how we deliver

We deliver worldwide, by DHL, German Post or with another provider of our choice

8. our prices

All prices are inclusive of VAT, plus shipping costs.

9. customer service

If you have any questions, complaints or claims, please contact us. You can reach us Monday - Friday between 08.00 and 16.30 on +49 (0) 7581 4801-0 or by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..

10 Warranty rights for consumers

If you order as a consumer, you have a statutory warranty right.

11. online platform (OS platform) for out-of-court dispute resolution and consumer dispute resolution

We (This email address is being protected from spambots. You need JavaScript enabled to view it.) hereby draw your attention to the European Commission's Online Dispute Resolution (ODR) platform. The ODR platform can be accessed via the following internet address: https://ec.europa.eu/consumers/odr/. We are not obliged and in principle not willing to participate in a dispute resolution procedure of the consumer arbitration boards.